Privacy Policy - Indonesia

This customer privacy policy (“Privacy Policy”) of Parlour Group Pte. Ltd. and its respective subsidiaries, related companies, and jointly controlled entities (collectively referred to as “Pink Parlour,” “us,” or “we”), explains how we collect, store, and handle personal data ("Personal Data") from our customers and visitors to any websites owned and operated by Parlour Group Pte. Ltd.

We may update this Privacy Policy from time to time without prior notice by publishing the amended version on our websites. This Privacy Policy applies to the personal information we hold about individuals and complies with the relevant data protection laws in Indonesia, including the Electronic Information and Transactions (EIT) Law.

By providing your Personal Data to us, you consent to this Privacy Policy and the collection, use, access, transfer, storage, and processing of your Personal Data as described below.

Our Website

We are committed to maintaining the security of our website. However, please recognize that information transmitted through the internet, including via our website or email, may not always be secure. We cannot be held responsible for unauthorized interception of information that is beyond our control.

User-supplied information provided through registration, surveys, polls, or similar methods on our website is used to improve our website and customer experience. This data is not shared with third parties for commercial purposes unless explicitly stated.

Please note that our website may contain links to external websites. Our Privacy Policy applies only to our website, and we are not responsible for the privacy policies or practices of third-party sites.

Commitment to Privacy and Security

Pink Parlour takes your privacy seriously and is committed to safeguarding your Personal Data. We pledge to:

• Keep all personal information confidential.
• Never sell or rent your personal information without your consent.
• Ensure only authorized Pink Parlour employees have access to your information.

Information We Collect

We collect Personal Data in several areas of our website, mobile services, and in-store interactions, which may include:

• Personal Information: Name, gender, date of birth, passport or other identification number, and information related to your registration with any of our subsidiaries, associated companies, or business partners.
• Contact Information: Telephone numbers, mailing addresses, email addresses, and fax numbers.
• Payment Information: Credit or debit card details, including cardholder name, card number, billing address, and expiry date.
• Business Information: Company name, job title, and related contact information.
• Survey Responses: Feedback provided through surveys or contests.
• Publicly Available Data: Information collected from publicly accessible sources.

Providing your Personal Data is voluntary, but failure to do so or providing inaccurate or incomplete data may prevent us from processing your requests or delivering the services you need.

How We Use Your Personal Data

Your Personal Data may be used for:

• Creating Your Account: To register your account with Pink Parlour and manage your file and history, regardless of which location you visited.
• Email Communications: To segment and personalize email content for you, including promotions and updates. You can opt out of these communications at any time.
• Service Improvement: To gather aggregated, anonymized data for research and improvement of our services, which will not personally identify you unless you explicitly request it (e.g., for contest entries).

When you contact us via email or phone, we may ask for identifying information to assist you promptly and efficiently. We may also use feedback you provide to enhance our services.

Third-Party Services

Third-party providers, such as payment gateways and other payment processors, will collect, use, and disclose your information as necessary to perform their services. These providers have their own privacy policies, and we recommend reviewing them for a better understanding of how they handle your personal data.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by our Privacy Policy or website’s Terms of Service.

Children's Privacy

We do not knowingly collect personal data from children under the age of 18 without parental or guardian consent. If we discover that we have inadvertently collected data from a child under 18, we will promptly delete it.

Your Rights: Access and Correction

Under Indonesian law, you have the right to request access to your Personal Data held by Pink Parlour and make corrections or updates if necessary. If you believe the Personal Data we hold is inaccurate or outdated, or if you wish to withdraw your consent for the use of your data, you can request the following:

• Access: You may request a copy of the Personal Data we hold about you.
• Correction: If any data is incorrect, you may request an update or correction.
• Deletion: You can request the deletion of your data, provided it does not conflict with any legal obligations we may have.

To make any such request, please contact us at kitten@pinkparlour.com.id. We will respond to your request within 30 days, and a reasonable processing fee may apply for certain requests, as permitted by law.

Confidentiality

Personal Data collected by Pink Parlour will remain confidential in accordance with this Privacy Policy and applicable laws. Any non-personal data provided through this website will be considered non-confidential and non-proprietary.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy from time to time without prior notice. Please check our website regularly for updates. Any changes will take effect immediately upon publication. If significant changes are made, we will notify you through appropriate channels.

Retention of Data

All Personal Data collected will be stored for the duration necessary to fulfill the purposes for which it was collected or as required by Indonesian law. Once the data is no longer needed for these purposes, it will be securely deleted.