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Privacy Policy - Philippines

This is the customer privacy policy (“Privacy Policy”) of Parlour Group, Inc. and its subsidiaries, related companies, and joint ventures (collectively referred to as "Pink Parlour", "we", or "us"). This Privacy Policy explains how Pink Parlour collects, stores, and handles your personal data (“Personal Data”) when you visit our website or engage with our services.

We may update this Privacy Policy from time to time without prior notice by posting the revised version on our website. This policy applies to the personal information we hold about individuals. We will only use your personal information in accordance with the Personal Data Protection Act of 2012 and other relevant data protection laws in the Philippines.

Please read this Privacy Policy to understand how we collect and use your Personal Data. By providing your Personal Data to us, you agree to the terms of this Privacy Policy and consent to the collection, use, transfer, storage, and processing of your personal information as described herein.

Our Website

We are committed to keeping our website secure. However, please recognize that information provided through our website or via email may not always be secure. We cannot be responsible for unauthorized interception of information transmitted via the internet, which is beyond our control.

Information you provide through registration, surveys, or other means is used to enhance your experience on our website. We do not share this information with other organizations for commercial purposes unless expressly stated.

Our website may contain links to external sites. Please note that our Privacy Policy only applies to our website. We are not responsible for the privacy practices or content of external websites.

Our Commitment to Privacy and Security

Pink Parlour values your privacy and is committed to safeguarding your Personal Data. We take security seriously and uphold high standards to protect your information in compliance with legal requirements. To ensure you feel confident in sharing your Personal Data with us, this notice explains our data collection and usage practices.

We guarantee that:

  • We will never sell or rent your personal information to third parties without your consent.
  • We will never sell or rent our email subscriber list.
  • Only authorized Pink Parlour employees will have access to your information.

Information We Collect

We collect Personal Data through our website, mobile services, in-store channels, and other touchpoints. This information helps us identify you and provide the products and services you request.

The types of Personal Data we collect may include, but are not limited to:

  • Your name, gender, date of birth, passport or ID number.
  • Contact information such as your phone number, mailing address, and email.
  • Payment details, including credit or debit card information.
  • Business information, such as company name and job title.
  • Responses to surveys or contests conducted by us.
  • Information provided by government agencies, regulatory authorities, or publicly available sources.

Providing your Personal Data is voluntary. However, without certain information (such as contact details and past medical history), we may be unable to process your requests or provide the full range of services.

How We Use Your Information

Your Personal Data is used to:

  • Create your customer account and maintain your file across all Pink Parlour locations.
  • Segment, personalize, and send you emails (with the option to unsubscribe at any time).
  • Conduct market research in an aggregated, non-identifiable form.
  • Identify you when you contact us to assist with inquiries.

Third-Party Services

We work with third-party service providers (e.g., payment gateways), who may collect or process your data to provide their services. We recommend reviewing the privacy policies of these third-party providers to understand how they handle your Personal Data.

Once you leave our website or are redirected to a third-party site, our Privacy Policy no longer applies.

Protection of Children's Personal Information

We do not knowingly collect personal information from individuals under 18 years old without parental or guardian consent.

Your Rights

You have the right to:

  • Access your Personal Data stored by Pink Parlour.
  • Request correction, deletion, or updating of your information.
  • Withdraw consent for the processing of your Personal Data at any time.

If you wish to exercise any of these rights, please contact us at wecare.pinkparlourph@gmail.com. We will process your request within 30 days, and we may charge a reasonable fee as permitted by law for data access requests.

Confidentiality

We will keep your Personal Data confidential, except where disclosure is required by law. Any non-personal information, suggestions, or comments you provide through our website will be treated as non-confidential and non-proprietary.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy from time to time. The latest version will be posted on our website, and the effective date will be updated. If any significant changes are made, we will notify you via email or our website, allowing you the opportunity to opt-out.

Retention of Data

Your Personal Data will only be stored for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.

This Privacy Policy is written in English and may be translated into other languages. In the event of any discrepancies, the English version shall prevail.