Terms and Conditions - Malaysia

Parlour Group Pte. Ltd. provides the content and services available on the Site to you subject to the following terms and conditions ("Terms and Conditions"). By accessing or using the Site, you acknowledge that you have read, understood, and agreed, without limitation or qualification, to be bound by these Terms & Conditions, which include our Privacy Policy.

1. Privacy

Please review our Privacy Policy, which governs your visit to the Site and details our data collection and usage practices.

2. Purchase-Related Policies

The products and services available on the Site, and any prizes we may provide, are for personal use only. You may not sell or resell any products, services, or prizes you receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders we believe may result in a violation of our Terms and Conditions.

3. Accuracy of Information

We strive to provide accurate descriptions of our products and services. However, if we find errors in pricing or product descriptions, we reserve the right to cancel orders or correct information without prior notice. You may not resell any of the products or services you receive from us.

4. Intellectual Property

All content available on the Site, including text, graphics, logos, button icons, images, and software, is the property of Parlour Group Pte. Ltd., its affiliates, or licensors and is protected by Singapore and international copyright and trademark laws. You may not reproduce, distribute, or otherwise exploit this content without prior written consent.

5. Your Obligations and Responsibilities

When using the Site, you must comply with all instructions, warnings, and these Terms and Conditions. You may not alter, modify, or damage any part of the Site or its content. Any actions resulting in damage or loss to Parlour Group Pte. Ltd. or its partners will result in liability for such damages.

6. Your Account

If you choose to register an account on our Site, you are responsible for maintaining the confidentiality of your login information. You agree to accept responsibility for all activities that occur under your account and provide accurate information. We reserve the right to terminate accounts without prior notice if you violate these Terms.

7. Third-Party Links

Our Site may contain links to external websites for convenience. We are not responsible for the content, policies, or security of any off-site pages or third-party sites linked from our Site.

8. Submissions

Any feedback, suggestions, or inquiries you provide to us will be treated as non-proprietary and non-confidential. By submitting this information, you grant us the right to use, reproduce, modify, or distribute your submission in any form without compensation to you, as outlined in our Privacy Policy.

9. Representations and Warranties; Limitation of Liability

The Site and all content are provided “as is.” We make no representations or warranties regarding the Site or its content, and you agree that your use of the Site is at your own risk. To the fullest extent permitted by law, we disclaim liability for any damages, losses, or claims related to your use of the Site.

10. Indemnification

You agree to indemnify and hold Parlour Group Pte. Ltd. harmless from any third-party claims, damages, or costs (including legal fees) arising from your misuse of the Site or violation of these Terms and Conditions.

11. Disputes

All disputes arising from your use of the Site or these Terms and Conditions will be governed by the laws of the Republic of Singapore. Any disputes will be settled under the jurisdiction of Singapore courts.

12. General

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on the Site, and continued use of the Site after such changes constitutes your acceptance of the updated terms.

13. Refund Policy

Please review our Refund Policy, which governs your purchases and outlines our practices for handling refunds.

Additional Sections for Store Policies

Cancellation Policy

• Please reschedule at least 24 hours before your appointment to avoid fees. Same-day cancellations will result in a forfeiture of one session.

No Show Policy

• Failure to cancel or reschedule at least 4 hours prior will result in No Show charges. One session from your package will be deducted for No Shows.

Extension Requests

• Requests for package extensions due to pregnancy or medical reasons require supporting documentation. Our team will review and approve the extension based on valid proof.

Refund Process

• Refunds are based on the ala carte price of services. A $50 administrative fee applies to cover processing costs. Refunds will be processed within 45-60 days, subject to financial institution policies.