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booking terms and policies

Cancellation Policy
General Appointments: Cancellations must be made at least 12 hours before the appointment. Your downpayment or full payment can be credited toward your next appointment.

Package Holders
Cancellations should also be made at least 12 hours in advance for rescheduling.

No-Show Policy General Appointments
No-shows will result in forfeiture of the 15% downpayment or full payment.

Package Holders
Failure to attend a booked session will lead to the automatic deduction of one session from the package.

Medical Concerns
If an urgent medical situation requires a cancellation, we request that clients provide a valid medical certificate.

Nail Services FAQ

Find the most frequently asked questions below.
  • It varies, but most people get manicures every 2-3 weeks and pedicures every 4-6 weeks. This can depend on personal preference and the type of nail service.

  • It's generally advised to refrain from getting nail services if you have a fungal infection, as it can spread. It's recommended to consult with a healthcare professional for appropriate treatment.

  • Regularly moisturize your nails and cuticles, avoid using nails as tools, and protect them from harsh chemicals. Using a non-acetone nail polish remover is also recommended.

  • The longevity of nail polish depends on factors like the quality of the polish, lifestyle, and activities. On average, nail polish lasts about 5-7 days on natural nails.

  • A spa manicure or pedicure typically includes additional pampering elements such as exfoliation, massage, and luxurious treatments for an enhanced spa experience.

  • When applied and removed properly, nail extensions shouldn't cause significant damage. It's important to follow aftercare instructions and have them removed professionally.

  • Notify your nail technician immediately. They can assess the damage and provide guidance on the best course of action, which may include repairs or trimming.

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